With the security and privacy issues resolved, the future of electronic banking can be very prosperous. The future of electronic banking will be a system where users are able to interact with their banks “worry-free” and banks are operated under one common standard. For banks, adoption of newer technologies and upgrading existing core banking solutions will be necessary to stay ahead of the game. This is aimed at addressing issues like real time responses to customer enquiries via different channels, multi- channel management and coordination. Moreover, faster deployment of technology to enhance bank operations can be done through:
Infrastructure: Hardware, data storage, integration of business processes and security systems
Communication: use of voice systems, Mobile/PDA software, instant messaging
Trading systems: greater use of electronic trading software, equities systems.
Infrastructure: Hardware, data storage, integration of business processes and security systems
Communication: use of voice systems, Mobile/PDA software, instant messaging
Trading systems: greater use of electronic trading software, equities systems.
In conclusion, the speed and impact of the ICT evolution is a practical proof of Say’s Law, which states that supply creates its own demand. Successful application of ICT within the banking sector is not just a question of the technology deployment per se, but rather how effectively the banks manage the ICT infrastructure and align it with the business objectives.
No comments:
Post a Comment